Clinical Governance & Quality Assurance

Safe & Expert Addiction Treatment & Detox

Smarmore Offers Unrivalled Facilities and Medically Managed Detox From Drugs and Alcohol.

Peace of Mind

Smarmore Castle Private Clinic’s medical and clinical practice is governed by clinical protocols and procedures. Our main clinical governance objectives are:

  • Patients’ care is our most important responsibility
  • We provide evidence-based treatment for addictions
  • We maintain high standards of clinical care
  • We ensure the safety of our patients and staff
  • We are committed to clinical audit, continuous improvement and the promotion of clinical excellence.

ISO 9001 Quality Assurance

We are proud to have received the Intertek ISO 9001 internationally-recognised accreditation for quality management. This is the world’s most established quality framework and it has recognised that we have its quality assurance standards in place at Smarmore Clinic.

The Intertek ISO 9001 certificate officially confirms that Smarmore Castle Private Clinic’s medical, nursing and administrative procedures, our management, training and supervision of staff are in line with best practice. As proof of our commitment to continual improvement, our operations and management procedures are subject to regular audit and will be routinely reviewed and updated.

The ISO 9001:2015 certificate demonstrates that Smarmore Castle Private Clinic:

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  • Fulfils service users’ quality requirements
  • Follows applicable regulatory requirements
  • Enhances patient satisfaction
  • Achieves continual performance improvement.

Clinical Governance Meetings

Smarmore Castle Private Clinic has a clinical governance meeting quarterly to address specific quality control and risk management developments within the clinic. Recent feedback from the patient satisfaction surveys are reviewed here.

Risk Management

Smarmore Castle Private Clinic has a risk management strategy. This ensures that all clinical staff are fully trained in clinical risk management. All incident reports are reviewed within the clinical governance meeting and appropriate actions are taken to address these.

Staff Training and Development

Smarmore Clinic is dedicated to achieving clinical excellence in all areas of treatment. Our best resource is our staff. We invest in our staff’s continuous professional development by implementing a strategic training policy for all members of staff. 

  • How to Access Rehab With Health Insurance

    For those experiencing existing mental health conditions in Ireland, there are private medical insurers who can help you cover treatment. As addiction experts, we know that receiving the appropriate care and support when you have a mental health disorder is pivotal to attaining long-lasting recovery. Below, we will go through the various health insurance options to help you understand your options when it comes to seeking private residential care for substance abuse. Please note that there is no guarantee that you can be covered for all addiction problems as policies are always assessed on a case-by-case basis. Find Out More

  • My Loved One Doesn’t Want Help, What Do I Do?

    You can’t force someone to go to rehab. At the end of the day, it needs to be their decision because they are the ones that need to be open to turning their lives around. There are ways in which you can encourage someone to enter treatment, one of these ways is via an intervention with a trained interventionist, who facilitates an honest discussion between family members and the addict. This is something Smarmore Castle can arrange – contact us today.

  • Which Drugs Does Smarmore Castle Detox From?

    We can detox people from any drugs whether they are illegal drugs such as cocaine, heroin, ketamine; or prescription drugs such as benzodiazepines or zopiclone, oxycodone, zolpidem, klonopin, methadone, cannabis; and legal drugs such as alcohol.

  • How Long Is the Treatment Programme?

    Our treatment programme starts at 4 weeks and is flexible in length, giving you the opportunity to extend for a longer period if you need it.

  • Do You Treat Dual Diagnosis?

    All patients are reviewed by a consultant psychiatrist in the first week and we can diagnose and provide treatment for a number of co-occurring mental health conditions.

  • Do I Need to Be Abstinent Before Admission?

    Our medically managed detoxification with 24/7 medical cover means that we can perform complete and complex detoxes at Smarmore Castle. You don’t need to be abstinent before arrival.

  • How Do I Get To Rehab Safely?

    Smarmore Castle is one hour north of Dublin international airport and we can arrange a driver to collect you and bring you straight to us for free.

    We can also arrange a ‘sober transport’ service with a trusted driver, from anywhere in Ireland or Northern Ireland, at an additional cost.

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