About Our Admissions Process
Taking the First Step with Admissions
When you or a loved one is struggling with an alcohol addiction or drug addiction, picking up the phone for help is usually the first and most difficult part of the recovery process.
At Smarmore Castle, we aim to make our admissions process as simple and stress-free as possible, and confidentiality is our utmost priority.
Our compassionate, highly trained staff understand you may feel vulnerable or worried. Call them today for more details of our admissions process.
Contact Admissions
Speak to our advisors today – 041 214 5111
Monday to Friday: 08:30 to 19:30
Saturday to Sunday: 10:00 to 18:00
Step 1
Whether you’re seeking help for yourself or a loved one, the process always begins with a phone call to our team. They will be able to talk to you further to understand your situation and your needs. This is typically where we answer any questions you might have about treatment at Smarmore Castle.
How to Contact Smarmore Castle
- Call us on 041 214 5111
- Submit an online form explaining your situation and our team will get back in touch to assist you.
- Send an email to info@smarmorecastle.ie
- Talk to us on LiveChat – we will always connect you to a real person.
Step 2
If you feel like Smarmore Castle is the right fit for you or a loved one, then the next step is for a more in-depth screening assessment to be undertaken by someone from our admissions team.
This will be a conversation typically lasting 30 minutes, you’ll have the opportunity to share your experiences in more detail and answer some important questions about your drug and alcohol use. This stage is crucial as it will help us truly understand your needs; our therapeutic and clinical team will use this to devise a personalised treatment plan.
Our commitment to your privacy and well-being is paramount. Should there be a need for further clarification, our Consultant Psychiatrist may reach out via phone or email, always ensuring your information is held in the utmost confidence.
Step 3
To guarantee a treatment program that’s both suitable and secure, we request contact details and notes from your doctor.
Many patients are in very vulnerable states when they first arrive, getting an understanding of one’s medical history allows us to develop an ideal personalised treatment plan and ensures safe and effective treatment.
Our admissions team will be with you every step of the way to ensure we collect all the required information as soon as possible with minimal stress.
Step 4
Once your medical information is reviewed, we will move as quickly as possible to book your admission. Our team will be with you to assist with dates, transport, and payment and we will send the below documents to help you prepare:
- List of items to bring
- Terms and conditions
Download our Brochure
Private Referrals
If you are a medical doctor, health practitioner or recovery coach and would like to make a referral to Smarmore Castle, please contact our admissions team.
We will begin the process of helping your client into treatment.
If you would like to speak to the clinical manager or one of our medical doctors in the first instance, we can arrange this.
Funding Options
Smarmore Castle is committed to providing the highest quality addiction treatment to our patients at a price that reflects the quality of the medical services we offer. Below are funding options for patients seeking help from our treatment centre:
- Private paying
- Health Insurance cover
- HSE funding – please contact your local addiction services at the HSE directly for further information.
Get Help Today
Our team of expert and compassionate advisors are here to help you, submit the form below and our team will be in touch shortly to discuss your concerns with you. All information will be treated as strictly confidential and will be sent and stored securely.